FAQs

 

What types of rugs does Oushak Rugs offer?

Oushak Rugs Co. offers a wide variety of rugs, including but not limited to traditional, contemporary, transitional, tribal, and antique rugs. We provide a selection of hand-knotted, hand-woven, hand-tufted, and power loom rugs from all around the world for every taste.

 

How do I buy a rug?

You can purchase rugs directly from our website. Simply add the items to your cart and proceed to checkout.

If you are a trade professional (retail stores or interior designers), you can apply to open a trade account.

 

 How can I check the stock availability of a rug?

You can check the stock availability of any rug by visiting the related product page.

If you didn't find stock availability of the rug size you're looking for, our custom rug program allows your imagination to take flight. The possibilities of rug design are infinite, and we are always open to new ideas. Our Bespoke Service allows you to create an entirely new piece based on an idea you have or developed alongside our team. Please get in touch with us to walk you through the details and discuss the options for any of your projects.

 

Can I request a particular size for a rug that is not listed?

Yes, we offer custom-size rugs for many of our rug collections. Please get in touch with us to walk you through the details and discuss the options for any of your projects.

 

What materials do you use for your rugs?

We offer various natural and synthetic materials to suit every preference. In addition to our signature Angora blended wool, we offer wool, silk, handspun linen, leather, synthetic fibers, and natural blends. 

 

Do you offer a catalog, and how can I receive one?

You can request a catalog if you are a trade professional (retail stores or interior designers). To join our trade program, please apply to open a trade account. Please get in touch with our team if you've already signed up for our trade program. We will happily send you a digital catalog based on your needs.

 

Do you have a minimum order requirement?

No, we do not impose a minimum order requirement. You are free to purchase any quantity of rugs based on your needs and projects.

 

Do you offer rug pads?

Yes, we offer high-quality rug pads to preserve the rug's life.

 

How can I choose the right rug for my interiors?

We know that choosing the right rug for your interiors might be tricky. Many variables, such as the size of the area, furniture placement, furniture style, and the mood you want to create, will affect the decision-making process. Depending on the function of the area, rug material or fiber and durability will be more critical. Therefore, we prepared size guides and tips for you on our blog.

 

Which payment methods does Oushak Rugs accept?

We accept major credit cards, including Visa, Mastercard, Discover, and American Express, and we offer online payment methods through our website. Trade professionals may also apply for credit terms by contacting our team.

 

What happens if there’s a pricing error on the website?

At Oushak Rugs, we strive to ensure all pricing information on our website is accurate and up-to-date. However, occasional errors may occur. In the event of a pricing discrepancy, Oushak Rugs reserves the right to:

Correct any errors or inaccuracies, including price discrepancies, at any time without prior notice.
Cancel or refuse orders placed for products listed at an incorrect price, even if the order has been confirmed or payment has been processed.
If your order is canceled due to a pricing error, we will notify you promptly and offer you the option to purchase the product at its correct price or provide a full refund if payment was processed.

Disclosure Statement

Oushak Rugs reserves the right to update or modify any content on this website, including product descriptions, pricing, and availability, without prior notice. While we make every effort to ensure the accuracy of the information presented, we cannot guarantee that all details, including prices, are free from errors.

By using our website and placing an order, you acknowledge and agree to these terms. If you have any questions or concerns, please feel free to contact us.