At Oushak Rug, we are dedicated to presenting our collections with the utmost accuracy through thoughtfully curated imagery and detailed descriptions. Please note, however, that variations in screen settings may affect how colors appear on your device. All product information, including hues, textures, and materials, is provided by the manufacturer.
As part of our commitment to exceptional quality and service, we strive to support your experience at every step. While we are not liable for slight variances in color, texture, or natural imperfections, or for discrepancies in descriptions, we will always do our best to address your concerns. Verified manufacturer defects will be handled with care and priority.
Kindly note: Each hand-knotted rug is a one-of-a-kind creation, bearing the hallmarks of traditional artistry. Subtle variations in weave, fiber size, tone, and dimensions (within a 5% range) are to be expected and celebrated as part of its bespoke character, not considered flaws.
